TERMS & CONDITIONS

PLEASE, no pets! Sorry, for safety sake, except registered service animals.

 

CLOSURES

Although it seems obvious that sometimes it is dangerous to go too far out on a limb, and that a treehouse is not a legitimate safe room in a storm, we will officially limit access during heavy storms, or at any other times deemed by us as unsafe. It also must be noted that use of our facilities and activities can be inherently risky due to the unique nature of the experiences we offer. Therefore, when you visit and stay in a treehouse or participate in any activities on the property, we ask you to sign a release of liability and safety agreement.

 

SAFETY

Each unit has a smoke detector and carbon monoxide sensor. Please do not tamper with these units. Also, keep in mind that when staying in a treehouse, you are between 10’ and 40’ above the ground and should act in a responsible manner. We have made sure your accommodations are as safe as possible, but need your help in keeping you and your loved ones' safe while staying with us. Fire extinguishers are scattered around the treehouse, including one in each bedroom for your use in an emergency. Designated operational windows in each room are available for quick escape using a rope ladder in case of fire.

LIABILITY/RISK MANAGEMENT

Inherently we do as much as possible and look to improve in making our treehouses and the outside activities as safe as possible. We continue to pass any and all rigorous inspections by qualified authorities. All activities involve a certain inherent risk or injury up to and including death. It is expressly understood and agreed that neither the owner nor Highpoint Treehouses, LLC shall be liable for any damages or injury to guests, guest’s guest, or their families or to any of their property from whatever cause arising from the occupancy or use of the premises by guest and his/her family and guests.

DISCLAIMER

We cannot control nor are we responsible for any acts of nature. This includes but is not limited to:  weather, insects, rodents or the presence of wildlife (bugs, deer, squirrels, raccoons, bats, skunks, wild hogs, armadillos, snakes, etc.).

 

So, when you stay with us, for mutual protection we ask you to sign our release of liability and safety agreement upon making your reservation.

PROPERTY DO'S & DON'TS

  • ​All guests must be registered.

  • Exceeding maximum occupancy of any unit results in a $25.00/per person/per day charge.

  • There is a $20.00 re-booking fee if reservation dates need to be changed for any reason. Please verify your reservation dates before finalizing payment.

  • There is a $20.00 service fee for all refunds.

  • There is a $20.00 service fee + postage for any items left behind that we must mail to you.

  • Any- type of foreign material, oil, or soap used in outdoor hot-tubs will result in a fee ranging anywhere from $50.00 to $100.00.

  • Any items removed or damaged will result in extra fee charges, including bedding and linens.

  • No pets allowed. If non-compliant, a $150.00 charge will be applied to credit card on file.

  • No smoking inside. If non-compliant, a $150.00 charge will be applied to credit card on file.

  • Treehouses are to be left tidy. Your rate includes a basic cleaning fee. Any excessive cleaning that is required will result in a fee ranging anywhere from $25.00 to $100.00.

  • Highpoint Treehouses reserves the right to refuse service and cancel any reservations at any time.

  • NO house parties.

  • NO ATV’s or firearms are to be used on property.

  • Fires are to be burned in designated locations only.

 

 

*Your satisfactory stay is very important to us and we want to correct anything that is not in working order. Please report any issues or concerns to us prior to your first night stay. We will make every effort to get it fixed immediately. We cannot honor any requests for refund or compensation for any existing concerns or issues reported after the first night’s stay.*